Career Opportunities

Reports to: Director of Regional Advancement
Department: Regions/Advancement
Location: Central Minnesota with limited JA North meetings
FTE Status: Full-time, exempt, benefits available (see below)
Compensation Range: $55,000 - $65,000

POSITION SUMMARY
The Relationship Manager role is a full-time position that helps manage and grow critical community relationships with the goal of developing strong program partnerships, fundraising opportunities, and corporate employee engagement. Candidates will be strong individual contributors who have a history of meeting and exceeding fundraising goals and who value working collaboratively across teams. This is a multi-faceted position that will help expand the JA footprint in Central Minnesota while simultaneously working to generate funding for JA programs and engage new or emerging partners (as identified by the Director of Regional Advancement) in volunteerism, events, and employee giving.

The Relationship Manager is a skilled relationship builder and steward of community partnerships and has experience establishing new partnerships. The ideal candidate will be deeply engaged in many communities throughout Central Minnesota, especially in the St. Cloud area. The Relationship Manager is a member of the Regional Advancement team, reporting to the Director of Regional Advancement.

PRIMARY DUTIES AND RESPONSIBILITIES

• Develop, cultivate, and solicit both emerging and established funding partners.
• Actively engages with and manages a portfolio of funding prospects, including cultivation, solicitation, closing of gifts, and stewardship.
• Works closely with Director to ensure a comprehensive development strategy is implemented to achieve superior customer service while exceeding funding goals.
• Promote employee engagement with corporate partners through volunteerism, special events, and employee giving. Collaborate with the regional program manager to meet program volunteer needs.
• Create and deliver funding/sponsorship proposals and event solicitations.
• Manage, support, and grow assigned Regional Advisory Board to support the goals of the organization in the region.
• Identify opportunities for networking, events, and engagement in the community. Actively attend and represent Junior Achievement to gain new connections for the organization.
• Raise the profile of Junior Achievement in the region by securing speaking opportunities, new partnerships, and media exposure to grow the organization’s opportunities.
• Lead, promote, and deliver special events to generate funding and awareness.
• Work in partnership with the regional Program Manager to ensure program impact is aligned with fundraising in the region and state.
• Support Experiential Learning programming efforts throughout the region and state by building relationships with community partners and volunteers, including stewarding funding partners during program events.
• Knowledge and commitment to diversity and inclusion.
• Special assignments and programs support as assigned by Director of Regional Advancement.

EDUCATION / EXPERIENCE REQUIREMENTS

• 3-5 years of fundraising, business development, or equivalent experience.
• Ability to successfully cultivate and solicit corporate, foundation, and individual gifts. Experience solicitating five-figure gifts.
• Track record of achieving goals.
• Possess exceptional relationship building and influencing skills, as well as strong communications skills.
• Committed to quality and integrity and the ability to work with cross-functional teams and to foster teamwork by exhibiting JA North’s value-based behaviors.
• Strong commitment to team and mission.
• Ability to prioritize, manage and work on multiple projects.
• Literacy in Microsoft Office Suite products.
• Experience using a fundraising database (CRM) and moves management best practices.
• Must possess a valid driver's license and have reliable transportation.  
• Ability to travel across Central Minnesota for meetings and events. Occasional evening and weekend events.

Reports to: Senior Director of Operations
Department: Admin & Operations
Location: St. Paul, MN, Hybrid
FTE Status: Full-time, exempt, benefits available (see below)
Compensation Range: $55,000 - $65,000

POSITION SUMMARY
The Operations and Technology Support Manager is a key member of the Operations Team, partnering closely with the Senior Director of Operations to ensure JA North's technology, data systems, and staff support services enable the organization to effectively deliver its mission. This hands-on role serves as the primary internal technology partner for the organization, ensuring every team member has the tools, systems, and support they need to do their best work.

This role provides responsive day-to-day technical support while helping strengthen the organization's technology infrastructure, data systems, and operational effectiveness. They serve as the first point of contact for staff technology needs, approaching every interaction with a customer-service mindset rooted in patience, collaboration, and a genuine passion for helping others succeed.

The Operations and Technology Support Manager is a solutions-oriented professional who thrives on building relationships, translating technical concepts into practical solutions, and continuously improving how technology supports the organization. As a trusted partner to the Senior Director of Operations and colleagues across all departments, this role balances immediate support needs with long-term planning, helping ensure JA North's technology and data systems remain reliable, secure, scalable, and aligned with the organization's strategic priorities.

PRIMARY DUTIES & RESPONSIBILITIES

Onsite Technology Support & Troubleshooting

• Serve as the primary point of contact for day-to-day, onsite technical support across the organization
• Troubleshoot and resolve hardware and software issues, including computer resets, connectivity challenges, and system errors
• Provide real-time support for classroom, lab, and programmatic technology needs
• Support setup, maintenance, and troubleshooting of mobile and pop-up technology units, including contributing to strategy and planning for their effective use
• Ensure technology spaces are functional, organized, and ready for staff and student use

Technology Operations & Systems Support

• Maintain and support core organizational technology systems and tools
• Assist with user account setup, permissions, and system access across platforms
• Monitor recurring issues and identify opportunities for improved systems or processes
• Partner with internal teams and external vendors as needed to resolve more complex IT challenges

Data & CRM Support (Secondary Responsibility)

• Provide backup support for data entry and reporting needs in partnership with internal data leads
• Support ongoing transitions and enhancements to data systems (e.g., CRM platforms, reporting tools)
• Assist with system adoption, including staff support and basic troubleshooting within CRM and data platforms
• Contribute to data integrity by helping ensure systems are used consistently and effectively

Technology Strategy & Continuous Improvemen

• Contribute to planning and implementation of technology improvements across the organization
• Support expansion and optimization of tools such as volunteer management systems and CRM platforms
• Identify opportunities to improve efficiency, user experience, and scalability of technology systems
• Stay informed on emerging tools and best practices relevant to nonprofit and educational environments

QUALIFICATIONS

• 3+ years of experience in IT support, technology coordination, or a related role
• Strong working knowledge of Microsoft products, including Office 365 and related tools
• Experience troubleshooting hardware, software, and network-related issues in a professional setting
• Comfort working with CRM systems and databases (experience with platforms such as Raiser’s Edge, Dynamics 365, or similar is a plus, but not required)
• Demonstrated ability to explain technical concepts clearly to non-technical users
• Strong problem-solving skills with the ability to respond quickly and effectively to immediate needs
• Highly organized with the ability to manage multiple requests and priorities simultaneously
• Collaborative, service-oriented mindset with a commitment to supporting others
• A commitment to educational equity and willingness to contribute to a culture of care